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About Us

Welcome to Sytra, s.r.o.!

Sytra, s.r.o. was founded in 2016 with the goal of providing hosting and engineering services to the European market. Since then, it has evolved into a global Managed Service Provider (MSP) company.

What is our business all about?

The world is currently undergoing the 4th Industrial Revolution, and there is a significant demand for digitalisation, which is putting pressure on the business world. However, this also creates new opportunities for the development of innovative products and services. The heightened pressure places additional demands on business owners and reshapes operating models in a more digital-oriented manner. Time to Market has become more critical than ever, thanks to a highly competitive ecosystem. Reliability and Security are no longer just business differentiators but are now expected by customers. Additionally, the rapid pace of technological advancements and the inflationary pressure on Total Cost of Ownership (TCO) have made it increasingly challenging for businesses to sustain themselves in the digital landscape. All of these factors have significantly raised the bar for entry into the digital business arena.

In conclusion, refining a business idea is inherently challenging, and there are key areas to concentrate on: Marketing, Sales, Business Analysis, Product Development, and Customer Analysis. The complex and sometimes even complicated IT landscape introduces additional risks to customers Time to Market Strategy and can result in added costs that impact your financial sustainability.

So building, operating, and owning the entire IT landscape can be a daunting task, laden with risks and costs. That's where our managed services model steps in as a beacon of solution. At Sytra, we embrace the role of partner and problem-solver, ready to shoulder the complexities of IT operations. We excel in removing the burden of risks and costs from our clients, allowing them to focus solely on their business requirements. Our Service Management best practices serve as the cornerstone of our commitment to reliability and excellence, ensuring that our clients can navigate the intricate IT landscape with confidence, backed by a trusted partner.

From our experience, we have found that most business inquiries can be distilled into a simple formula:

I as a business would like to achive X.

To achieve X I need to be financial sustainable and my service should fit for use and purpose.

Our Expertise

Sytra specializes in areas such as DevOps, Site Reliability Engineering (SRE), Service Management, Infrastructure, Cloud Solutions, Internal Development Platform (IDP), Continuous Integration and Continuous Deployment (CI/CD), and Infrastructure as Code (IaC).

At Sytra, we listen attentively to our clients, and our mission is to empower digital-oriented businesses by not only understanding their unique challenges but also providing tailored solutions. We excel in reducing risks and costs associated with Time-to-Market, Reliability, and Security, offering comprehensive services in:

  • Infrastructure and Platform Management
  • Deployment Management
  • Software Development Management

Our commitment to excellence goes beyond words; it's reflected in our actions as we partner with businesses to ensure their success in the digital landscape.

Vision

To become the premier Managed Service Provider (MSP) for digital product and service engineering and operations, unwaveringly committed to reliability and security.

Mission

We aim to seamlessly align technology with our clients' strategic goals using Site Reliability Engineering (SRE) and Service Management (SM) best practices. We provide excellence in managed services, reducing client-specific risks and costs.

Strategy

  • Understand client strategic objectives.
  • Prioritize clear communication and client satisfaction.
  • Maintain a strong focus on reliability and time2market.
  • Contribute into finance sustainability and security
  • Invest in technology that enhances client services.
  • Foster a culture of continuous improvement.
  • Keep processes streamlined and adaptable.
  • Improve operations margin as the client base grows.